Inside the process

How it works.

A plain English walk from first enquiry to your assets in your name, then on through storage, statements and selling. We do not bury anything. Five steps to invest, two paths after that depending on whether you bought a cask or coins.

No surprises, no jargon

Five steps to invest. Two paths after that.

The first five steps are the same whether you are buying a whisky cask or buying gold coins. After your money is invested and your name is on the warehouse or vault paperwork, the two products work differently. We have laid both out below so you can see exactly what to expect.

The five steps everyone goes through

From enquiry to invested.

1
Step one
Enquire.

Download the free guide, or book a fifteen-minute call. Either order works. We will not chase you for follow-up unless you ask for one.

2
Step two
Chat.

A real person walks you through what you are considering. No script, no commission-led pitch. We answer the questions, you ask whatever you want. Most calls last about twenty minutes.

3
Step three
Proposal.

A written proposal in plain English. What you would own (the specific cask number, or the specific coin denominations), what you would pay (the asset, the fees, the storage), what you would see in your account from day one.

4
Step four
Invest.

Open an account, ten minutes online. Same checks as opening a savings account: ID, address, source of funds. Then pay by bank transfer, the way you would pay for anything else. We confirm receipt within one working day. No card fees, no commission padding.

5
Step five
Assets in your name, securely.

We register the cask in your name with the bonded warehouse, or allocate the coins to you on the vault inventory. Your name appears on the official third-party paperwork before any handover from us. You can verify with the warehouse or vault directly, at any time.

After step five

Same five steps. Two products, two paths.

The first five steps are the same. After that, the two products diverge. Whisky casks must be stored in a Scottish bonded warehouse and cannot leave bond in liquid form (HMRC rules, not ours). Gold coins are yours to vault, deliver, or split between the two.

Whisky casks Scotland

Stored, then sold or bottled.

Storage.

Stored in an HMRC-bonded warehouse in Scotland. The same kind the distilleries themselves use. We pay the storage and insurance for the first twelve months, then a flat annual fee shown up front. Typical range £40 to £80 per cask per year, including insurance and rotation.

Visiting.

Twice a year, on us. We arrange the time, drive you up to the warehouse, walk you to your cask and let you draw a sample.

Selling. Three routes:

  • Sell back to us at a buyback offer (money in your account in about 14 days)
  • Sell to a private buyer or independent bottler (4 to 8 weeks, often a higher price)
  • Bottle it yourself, ending up with 250 to 700 bottles in your name with a label of your choosing

The cask cannot leave Scotland in liquid form unless it is bottled. That is HMRC bond rules, not ours.

UK gold London

Vaulted, delivered, or both.

Storage.

The vault is LBMA-approved, allocated to you specifically, and insured. We pay vaulting and insurance for the first twelve months, then a flat annual fee shown up front. Typical range £30 to £60 a year for a vault holding, depending on size, including insurance.

Delivery.

By insured signed-for courier, tracked the whole way. Sealed Royal Mint tubes for new coins, secure packaging for second-hand. You can swap between vault and delivery at any time.

Selling. Two routes:

  • Sell back to us at the live LBMA spot price, less a small dealer spread (money in your account in 3 to 5 working days)
  • Sell privately to another reputable dealer; Sovereigns and Britannias are recognised globally
Your account Plain English, every step

Your account dashboard: every cask, every coin, every fee, in one place.

Each cask and each coin holding listed with what it is, what you paid, what it is worth today, what fees are due. When you want to sell, you tell us and we sort it. No phone tag, no faxes, no hunting for paperwork at midnight.

01 Each cask, in detail Distillery, age, fill date, OLA / RLA, indicative value
02 Each gold holding Coin type, count, weight, current spot value, total
03 Documents Warehouse delivery orders, vault allocation receipts, bills of sale
04 Statements Clean PDF every six months · or on request, any time
Your account, plainly kept
Pick whichever feels easier

Three minutes with the guide,
or fifteen on the phone.

The guide is a PDF you can read on the train. The call is a real person who will answer whatever you ask, no script. Either order works.