01
Is this safe?
Yes, in the ways that count. What you buy is real, allocated to you specifically, stored in regulated facilities, and insured. Your cask sits in an HMRC-bonded warehouse with your name on the delivery order; your coins are allocated to you in an LBMA London vault. If we vanished tomorrow, you’d still own them (more on that in question 6). Prices can fall, of course, and that risk sits with you, not us.
02
How do I know it’s mine?
For whisky, you get a Delivery Order from the bonded warehouse with your name on it. The warehouse, which is independent of us, holds the cask in your name. For gold, your coins are recorded on the LBMA-approved vault’s allocation register against your name and serial number. Or you take delivery and they sit in your house. Either way, it is not pooled and it is not on our books.
03
How much do I need to start?
The minimum entry is £1,200, which is roughly three Sovereigns or a starter cask position. A starter (fractional) cask begins at £2,500. A full cask starts at £25,000. Three Sovereigns is enough to open the door.
04
How do I get my money out?
You message us, we find a buyer (usually within a few weeks for gold, a bit longer for casks because they are individual items), and the cleared funds are paid to your nominated bank account. We charge a small selling fee, shown up front. We find the buyer and walk the paperwork through for you.
05
Can I have my gold delivered?
Yes. Insured courier, signed-for, tracked. We are happy either way. Most customers leave it in the vault for the insurance, but plenty of people prefer it under their own roof. Your call.
06
What if Oak & Mason goes out of business?
Your assets are not on our balance sheet. Your cask is held in an HMRC-bonded warehouse in your name, on paperwork that is independent of us. Your gold is in an LBMA-approved vault, allocated to you on the vault’s own register. If we ceased trading tomorrow, you would still own your cask and your coins. The warehouse and the vault would simply work with you, or with another administrator, to release them.